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Archive for the ‘PC Repair’ Category

Get Rid of those Fake Antivirus programs with Remove Fake Antivirus

Monday, October 19th, 2009

Remove Fake Antivirus
If you work on computers, you’ve undoubtedly encountered a rogue anti-virus program. These programs disguise themselves as real antivirus programs, trick the user into installing them, and claim the user has viruses all over their system. Often times, the only virus is the rogue antivirus program itself. These programs can be trojans, viruses, or just an attempt to get the user to pay money by claiming it will get rid of the (non-existent) viruses on your system.. and doing nothing.

The problem is, these Fake antivirus programs can be a real pain to get rid of completely. That’s where Remove Fake Antivirus comes in.

Remove Fake Antivirus 1.32 is used to remove:

  • 1. Cyber Security
  • 2. Alpha Antivirus
  • 3. Braviax
  • 4. Windows Police Pro
  • 5. Antivirus Pro 2010
  • 6. PC Antispyware 2010
  • 7. FraudTool.MalwareProtector.d
  • 8. Winshield2009.com
  • 9. Green AV
  • 10. Windows Protection Suite
  • 11. Total Security 2009
  • 12. Windows System Suite
  • 13. Antivirus BEST
  • 14. System Security
  • 15. Personal Antivirus
  • 16. System Security 2009
  • 17. Malware Doctor
  • 18. Antivirus System Pro
  • 19. WinPC Defender
  • 20. Anti-Virus-1
  • 21. Spyware Guard 2008
  • 22. System Guard 2009
  • 23. Antivirus 2009
  • 24. Antivirus 2010
  • 25. Antivirus Pro 2009
  • 26. Antivirus 360 and
  • 27. MS Antispyware 2009

The program seems to be updated fairly regularly by the software developer, which is good because new rogue antivirus programs are released all the time, and hopefully will be added to future versions.

It is available for download from the developer’s site, where you’ll also find other useful utilities to protect your system.

[via ghacks]

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PC’s Infected with Malware Up 15 Percent In September

Wednesday, September 30th, 2009

From a report released by Panda Security, makers of Panda Antivirus, the number of PC’s infected with Malware grew 15 percent in the month of September. The numbers are just staggering, showing why you need an up-to-date antivirus AND an anti-malware program installed.

Credit: Panda Security

Credit: Panda Security


As you can see from the line graph, the US is just 9th on the list of most infected, with nearly 59 percent of all PC’s infected with malware.

And the following pie chart shows a breakdown of the number and types of those malware infections.

Credit: Panda Security

Credit: Panda Security

via CNET News via Panda Security

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Fixing a Computer Is Easy, Just Follow This Chart

Monday, August 31st, 2009

Via Gizmodo via Morris Rosenthal:

repair flow

Download the full pdf at Morris Rosenthal’s site (along with many other flowcharts for repairing computers) or this direct link.

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MalwareBytes Anti-Malware Won’t Run? Here’s How To Fix It

Sunday, August 30th, 2009

MalwareBytes-Anti-Malware-Logo[1]
I can’t stress enough how important it is to keep your anti-virus software up to date, and also use an anti-malware program such as MalwareBytes Anti-Malware. These two programs work together in tandem simply because your anti-virus program won’t detect some “malware” programs, as they are not technically viruses, just malicious software.

Often times these programs disguise themselves as anti-virus programs, I’ve had numerous calls about exactly this type of problem just in the last several weeks. Some of the names of these “Rogue” Anti-virus programs are: Antivirus 2009, Personal Antivirus and many more are listed on Wikipedia: Rogue security software

Usually, I’ve found that I can simply run MalwareBytes Anti-Malware (MBAM), UPDATE! then run a scan, and it will detect the problem and is able to remove them. However this latest one, Personal Antivirus 2009 (PAV09), was quite a headache and took a while before I could even do anything to remove it. The program would not allow me to install MBAM, so I rebooted to safe mode, however, this program had installed some hook into the OS that prevented me from installing even in safe mode. Stuck.

So, after some Google searching, I found this on BleepingComputer, it suggested to change the name of the .exe to something completely unrelated. It worked. Awesome. Of course, the .exe of the program itself needed to be changed as well. So I changed it to a random string of letters.exe. And it STILL wouldn’t work!

Apparently, this malware is detecting a certain runtime or signature of the executable and immediately killing it, regardless of the name. After a few minutes of thinking, I decided to try an experiment, right click on the exe file (now renamed), and click the “Compatibility” tab, and under compatibility mode (this was Windows XP, but should work in XP or newer) select to “Run this program in compatibility mode for: Windows 2000″. And…

It worked!

So, I guess I outsmarted the malware by tricking MBAM into thinking it was running under Windows 2000, making it undetectable by the malware program. And so, all said and done, MBAM was finally able to remove it, and the PC is working great. Hope this will help some other PC techs out there, when you don’t have the option to just wipe the drive and start fresh!

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Tech Support Cheat Sheet Flow Chart

Monday, August 24th, 2009

tech-support-cheat-sheet-20090824-085914[1]

via Laughing Squid via xkcd

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